DipDEA Element 5.2

Issue Energy Performance Certificates and explain their contents

Nearly There!

Element 5.2 Issue Energy Performance Certificates and explain their contents

Performance Criteria

You must be able to:

file Energy Performance Certificates on the prescribed national databank on completion
inform the client that the Energy Performance Certificate has been completed and is available to them
explain the ratings and recommendations included within the Energy Performance Certificate, and their implications, clearly to the client
respond to queries about the Energy Performance Certificate and provide clarification of the contents when required
refer individuals to relevant sources of information and advice where you are unable to respond to their queries
maintain internal records which are clear, complete and conform to accepted professional and statutory requirements

Knowledge and Understanding

You must know and understand:

the prescribed technology for the production and filing of completed Energy Performance Certificates
the importance of informing the client when the Energy Performance Certificate is available
how to interpret the ratings and recommendations provided in the Energy Performance Certificate
how to explain the ratings, recommendations and their implications clearly to the client
how to respond to queries regarding the Energy Performance Certificate and provide clarification of the contents
the limitations on answers to queries which it is appropriate to provide to clients
the sources of further information and advice to which people could be referred
the reasons for, and methods for, maintaining your own internal records in a clear, complete and acceptable manner
the minimum period of time for which you must retain records

Note: there is no Scope for this Element.

WEYHEEEY!

Next... just take your final exam, cough-up your accreditation fee, have your private criminal past checked-out, apologise to your wife then begin making-up to her by earning some crust.